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Frequently Asked Questions

Last Updated on December 24, 2019

Yes . We do ship to any country.

Please send us email (sales@idrones.com.au) or contuct us using this form. You may also initiate a chat with our online sales representative.

We send tracking information to the email used to place an order after they have been dispactched. You can then click on the link we send to track the order.

Please contact us as soon as possible by sending us email (sales@idrones.com.au) or using this form. You may also initiate a chat with our online sales representative. Unfortunately we may not be able to cancel an order if they have already been dispatched by courier service provider.

Yes you can if they are faulty or within the warranty period. Please refer to our Return, Refund, Terms of Sales policies.

It usally takes 5 to 21 days for items to be delivered.

Yes . Individual products and manufacturers provide these. Please check product manual that comes with your product for details.

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